TERMS & CONDITIONS
Babsee – Terms and Conditions
These are the terms and conditions for Babsee . These Conditions apply to all orders placed by you with Babsee via its webstore (www.babsee.com) or otherwise outside a physical retail space. By placing an order, you agree to the applicability of these Conditions on the agreement between you and Babsee.
These Conditions set out the rights and obligations of the parties that apply to your ordering of products via the webstore of BAbsee . It is therefore important that you take the time to read these Conditions carefully. Babsee recommends storing these Conditions on your computer and/or printing them for your records.
Babsee is registered at the Amsterdam Chamber of Commerce with number: 64855430. VAT number: NL162756999.B01
E-mail: [email protected]
Phone: + 31 (0) 651520450 Babsee headquarter (by appointment only) Johannes Vermeerstraat 34, 2102BW Heemstede
Clause 1. | General
1.1 The General Terms and Conditions of Babsee apply to all offers, products, orders, agreements and deliveries of Babsee. By ordering an item you agree to these conditions, so please read through them carefully before placing an order. If you have any queries relating to these conditions, please contact Babsee at [email protected]
Clause 2. | Agreement and Order
2.1 The agreement becomes binding at the time you place your order. Babsee will process your order after you have paid. Until that time, Babsee will remain the full owner of the products.
2.2 Once your order is processed you will receive a confirmation e-mail that your payment is accepted and an e-mail with the details from your order. 2.3 All images and specifications are an indication. If a product does not meet your expectation you may return it (see clause 6), but it may not be a reason to file a claim.
Clause 3. | Payment and Payment Methods
3.1 At Babsee you can choose from secure payment methods: Ideal, Paypal, Creditcard, Klarna, Sofort and bancontact.
3.2 If Babsee posts, accidentally, an incorrect price on the website – and it is clear that it is a mistake – we have the right to adapt. Even though you already ordered the article.
3.3 All product prices shown on anna-nina.nl are including taxes but excluding shipping costs.
3.4 All your credit card information such as credit card number, expiration date etc. are automatically transferred via an encrypted secure system to the paymaster without Babsee or others having access to the data. Even for possible refunds the complete credit card information cannot be seen. If you pay with Visa or Mastercard additional protection is provided by special authentication methods (Verified by Visa or Mastercard Secure Code).
Clause 4. | Delivery
4.1 Babsee has two delivery methods:
Send less than 5 products, go through the mailbox with PostNL and a trackingcode
Send more than 4 products go with a package with PostNL and a trackingcode
4.2 If you accidentally entered an incorrect delivery address,– and there are therefore extra costs – Babsee calculates these additional costs on to you.
4.3 Babsee will send the order as quick as possible after payment of the agreement. Babsee always strive to make sure you get your order the next workingday. If this is not possible, for whatever reason (because an article is temporarily out of stock or if post services are on a strike) you will be notified about this.
4.4 Up to and including the delivery Babsee bears the responsibility for the order. After the delivery, the responsibility will be transferred to you.
4.5 Please note that the delivery times in clause 5 are estimated. In case a product does not arrive within the estimated arrival date it is not possible to make a claim. However, Babsee will always do everything in their power to make sure your order arrives on time.
Clause 5. | Approval period
5.1 Babsee strives that all customers are happy with their purchase. However, we advise you to check the quality and the quantity within fourteen workdays. If something is not correct please send an e-mail to [email protected]
Clause 6. | Returns & Exchanges
6.1 We of course hope you will be satisfied with your purchase. If for some reason you are not, you have fourteen days from the date you received your order to return the product.
6.2 The return form always has to be included in the box.
6.3 You can send the package with the return form to:
Johannes vermeerstraat 34
2102 BW Heemstede
6.4 The costs and responsibility of the return shipment are for your account.
6.5 If goods are used, worn, damaged or incomplete we have the right to refuse returned items.
6.6 The refund will take place after receipt and inspection within 14 working days.
6.7 Babsee can only transfer the refund to the account where the original payment came from.
Clause 7. | Warranty
7.1 After the fourteen-day approval period (clause 5.1) Babsee gives a warranty of two months on the quality of the product. If the quality of the product is not to your satisfaction, please send an e-mail to [email protected] In this case, we will provide you with a return label.
7.2 Babsee will provide you with a suitable solution, however it is up to Babsee to decide which of the following options will be used.
- If it is possible to repair the product we will repair it
- If it is not possible to repair the product, we will provide you with a new item
- If it is not possible to repair the product and we do not have it in stock any more, we will offer you a refund.
7.3 In case of a refund, the refund (including any shipping costs) will take place after receipt and inspection within 14 working days.
7.4 If we repair or replace the item, this can take up to 14 working days.
7.5 The warranty is void if the product shows a defect which is caused by improper use, if you or others have made or attempted to make changes to the product or used it in a way for which the article is not intended.
Clause 8. | Copyright
8.1 All photos and images displayed by Babsee are copyrighted. Without written permission from Babsee, photos and graphics cannot be reproduced and publicly used.
Clause 9. | Disputes
9.1 All legal relations are exclusively governed by the Dutch law.
9.2 Do you have a comment or tip please send an e-mail to [email protected] and we will contact you.
These Terms and Conditions were last updated, and became effective, on 19 juli 2019